How to refund a paid reservation for Baidu Nuomi Hotel?

You can check the after-sales service corresponding to the order through "My Nuomi"-"My Order"-"Order Details".

If the user is suspected of breach of contract, fraud or other acts that violate the principle of good faith when purchasing Baidu Nuomi Group, they will not be able to enjoy the casual refund service.

Choose the original route to return: After Baidu Nuomi is approved, the money will be returned to your original payer within 15-20 working days (if you use a third-party platform to pay, the third-party platform will be regarded as "Original payer"), fees paid through third-party payment platforms such as online banking or Alipay will be directly refunded to the original account.