Traditional Culture Encyclopedia - Hotel franchise - When I checked into the hotel in the early morning, the front desk kept saying that there was no room. What's the problem behind it?
When I checked into the hotel in the early morning, the front desk kept saying that there was no room. What's the problem behind it?
In star-rated hotels in some big cities, it is often seen that some guests get drunk in the middle of the night and yell at the front desk. For such guests, the front desk of the hotel usually sends them away on the pretext that the room is full. Of course, such guests are sometimes received, but most of them are refused. Because such guests are a trouble to the hotel. Most people came to the hotel in a happy run, and they were all delirious. If something goes wrong, they can't tell. When they are sober, they will also find trouble with the hotel. Simply put, hotels will not do their business.
Another reason is that most of the guests who come in the early morning are drunk, which will affect other guests' rest and make trouble in the lobby, which will easily cause dissatisfaction among other guests and have a bad influence on the hotel. If received, as a guest who has just checked in, he will definitely settle down first and ask for various services. At this time, the hotel service personnel have already left work and don't want to make trouble again. So the hotel would rather not make money than deal with these unnecessary troubles. Therefore, it has to refuse them, which is good for other guests and hotels.
Another reason is that the hotel is really full. Under normal circumstances, the hotel will receive guests, because as a 24-hour service place, he will certainly prefer guests to stay. If you refuse to receive a guest, it is usually because there is no room in the hotel where he is staying. So the front desk of the hotel said there was no room available, and it was really gone.
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