Traditional Culture Encyclopedia - Hotel franchise - Can I cancel the hotel reservation in case of force majeure such as typhoon?
Can I cancel the hotel reservation in case of force majeure such as typhoon?
According to industry insiders, due to the impact of the typhoon, there is no clear regulation on how to deal with previously booked rooms. The key is to see the agreement between the travel agency and the hotel. Disputes can be handled according to relevant agreements. If there is no clear agreement, we will try our best to coordinate the two sides to solve it through consultation. If a tourist books a hotel, it is equivalent to the consumer signing a lease contract with the hotel. According to the influence of force majeure, tourists can be exempted from responsibility in part or in whole, except as otherwise provided by law. Typhoon is a kind of force majeure in principle, so the contract between the two parties can be terminated and consumers have the right to ask for a refund. If the merchant refuses to refund all the time, consumers can complain to the Consumer Council or bring a lawsuit to the local court.
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