Understanding of Hotel Management Specialty

The understanding of hotel management specialty is as follows:

Hotel management mainly studies basic knowledge such as economics, management and hotel management. , receive management and service skills training in front desk, restaurant, guest room, exhibition and other aspects of the hotel, and carry out service, management and operation of the hotel. For example: hotel room reservation, front desk reception, room service, hotel restaurant service and management, hotel development planning and design, hotel investment, operation and management, etc.

Main study: hotel human resource management, catering management, hotel front desk and guest room management, tourism commodities, bar management, hotel service quality management, hotel enterprise relations, hotel planning and design, hotel management strategy and hotel investment planning and design.

Skills acquisition and professional practice of hotel management specialty;

Acquisition of skills:

1, with integrity, perseverance, professionalism, responsibility and team spirit.

2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness.

3. Master the modern service concept and understand the development trend of modern service industry.

4, familiar with the hotel lobby, rooms, catering, recreation and other departments of business knowledge.

5, familiar with the principles, policies and regulations of the development of China's hotel industry.

6, with the hotel's front office, guest rooms, catering, recreation, exhibition and other management and basic service capabilities.

7. Strong computer operation, written expression, interpersonal communication skills and certain professional foreign language expression skills.

Professional practice:

1, catering service practice.

2. Hotel marketing practice.

3. Service and management practice of front hall and guest room.

4. Internship in a hotel.