Working experience as a hotel waiter

Working experience of hotel room attendant

I love my job and I don't regret it.

More than 90% employees in our company are young employees.

I want to ask you a question: "Are you ready for the development of the company?"

Maybe you will say, "I'm just an ordinary employee, working in an ordinary position." What can we do is a matter of leadership! " "

Here I want to say loudly: "You are wrong! In the process of the company's operation and development, although we are just ordinary members in ordinary posts, our practical actions of loving our posts and being dedicated are the cornerstone of the company's development and progress! The hotel work of the company is also a bridge of market economy, which is related to the health and happiness of millions of food consumers and connects people's hearts! "

I. Work aspects

These days, I learned about the hotel's policy, layout construction, division of departments, work distribution, personnel positioning and other natural conditions. The general department is an office function and an important department to contact leaders and employees. I am honored to be a member of this small group. Although it is trivial to collect meal tickets every day, it can reflect the rigorous and advanced management of our hotel. Quality inspection is an indispensable and important guarantee department for any enterprise. As a service industry, quality inspection is the top priority. Both the sanitary condition of the guest rooms and the gfd of the catering staff affect the business development of our hotel. I only knew from the beginning that I now have a pair of eyes that see everything. This is my progress, but also a great harvest. Blackboard newspaper is the window of our hotel's internal publicity. By publishing newspapers, I not only improved my writing level, but also enhanced my language expression ability. In the process of evaluation, due to the trust of General Manager Li and the help of Manager Wang, I compiled two evaluation materials. I deeply felt the lack of my language listing skills and logical thinking. First-line service is the most rewarding place. Although hard and nervous, I learned the knowledge of tidying up the room, turning over the bed and how to put it in order to be beautiful. Understand the preferences of experts in the process of welcoming and seeing off, and feedback information in time in order to provide better service. On February 8, 65438, when the evaluation work was coming to an end, it happened that the meeting between supply and demand of college students from three northeastern provinces was held in Harbin, which was the most important thing for our graduates. I've been ready for a long time, but the floor attendant is really busy. I was very moved to see them forget to eat and sleep and work overtime. Although I am a student, I am also a hotel employee, so I didn't attend the job fair. I'm not saying how great I am. But I was moved by such a United, dedicated and pragmatic group. Dedication is selfless, so warmth and passion are fiery, so they shine. This is the wealth and growth capital of the enterprise!

Second, learning experience.

International hotels, as operating places under public institutions, have their unique advantages, and they have become the best in the same industry in terms of management system and development scale. The overall quality of employees has also been affected in the specific atmosphere of the university. Leaders can be far-sighted, consider the interests of employees while exploring external markets, and have the concept of knowing the overall situation and taking care of the overall situation. Although this is a new enterprise, it is also a dynamic and creative enterprise. Every day,

However, the development of things has two sides. As a new enterprise, under the impact of the wave of market competition, it will show its own weaknesses and contradictions. As long as we find a solution to the problem, we can go up a storey still higher. Competition is also the biggest driving force for enterprise development. The key is to master the skills of avoiding competition, enhance the sense of innovation, dare to break the traditional concept, management concept and management innovation, and gradually move closer from market-oriented to people-oriented management mechanism to shape a brand enterprise with unique characteristics.

Honor is only an affirmation of my previous work, and it is the motivation for me to do my essential work well. The next step is a starting point. With new goals and new challenges, there should be new improvements. In the next step, I will be strict with myself with the conditions of excellent employees, diligent in reporting, diligent in learning and diligent in summing up, and contribute to the development of the hotel!

For reference only.