How long can I keep the order without payment?

Taobao's unpaid orders are kept for one day (24 hours from the time when the goods are photographed).

Other special transaction orders:

1. Digital commodity trading platform, and the order is kept for 2 hours.

2. Taobao game trading platform, domestic/international air ticket products (special price and profit-making products), and the order is kept for 1 hour.

3. It's cost-effective, gold coins are fully exchanged for goods, special activities are held every day, supermarkets are tried out, and characteristic hotel service goods are available at a real price, and the order is kept for 3 minutes.

4. Posted for trial use, and the order will be kept for 2 minutes.

5. rush to buy, and keep the order for 15 minutes.

6, lottery tickets, orders are reserved until the purchasing deadline of each color.

7. Insurance

Auto insurance: The order is kept until the effective date of policy payment stipulated by the insurance company.

other insurance: the order will be kept for 7 days or before the effective date of the filled policy.

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Under the following circumstances, the buyer and the seller can extend the transaction timeout:

1. The buyer can extend the receipt timeout when the transaction type is ordinary physical transaction, and the transaction status is "The seller has delivered the goods, waiting for the buyer to confirm the receipt", and there are three days left before the end of the confirmation receipt timeout (including express delivery, surface mail, EMS and no express delivery). You can only apply for extending the overtime time of receiving goods once, and you can apply for three days for overtime extension days;

(2) When the transaction type is virtual goods transaction (except automatic delivery and automatic recharge), the transaction status is "The seller has delivered the goods, waiting for the buyer to confirm the receipt", and the buyer can extend the receipt timeout when there is one day left to confirm the receipt timeout. You can only apply for extending the overtime of receiving goods once, and the overtime days are one day.

2. Seller

(1) When the transaction status is "Buyer has paid, waiting for the seller to deliver the goods", and within ten days from the end of the seller's delivery timeout, the seller can extend the delivery timeout once. Every time it is extended, the delivery overtime will increase by ten days.

(2) When the transaction status is "The seller has delivered the goods, waiting for the buyer to confirm the receipt", the seller can extend the transaction timeout; The extension time can be selected as three days or five days or seven days or ten days, and the number of extensions is unlimited. Once the buyer clicks to apply for a refund, the seller cannot extend the transaction timeout at this time.

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