What questions do I need to ask in advance to work at the front desk of the hotel? And what problems should be paid attention to?

2. How is the room number allocated?

3. Which rooms have a better view? Those are worse? This is very useful, because some rooms are expensive, but in the same type of rooms, the scenery may be very poor, and relatively cheap rooms will also have this problem, so it is very important to understand this when arranging rooms to avoid causing complaints from guests! )

4. Find the extended list! As a receptionist, you must be very familiar with the telephone extension. )

5. What restaurants and facilities does this hotel have? What is the price? (used to introduce guests)

6. Are there any special restaurants nearby? Leisure place?

There are too many questions to ask! You can ask me. I worked as the front desk of two international hotel chains. I am familiar with this kind of thing! !

Supplement:

1. When you first enter, good hotels will provide training for new employees, and most questions about hotels will be introduced in detail, so don't worry too much!

2.LZ You may think these questions are too few! However, if you are familiar with all the above questions, you can ask other questions (questions related to your work content! ), don't just think "I want to ask more questions to leave a good impression on my predecessors", but think "I want to do all these basic skills well and leave a good impression on others". These things look simple, but it is not easy to master them, so don't think they are too few. Actually, it contains a lot of knowledge. If you have any problems in your future work, you can call me again! !