Spoken English required by hotel front desk

Good morning. This is a room reservation. Can I help you?

Good morning, room reservation. what can I do for you?

What kind of room would you like to reserve?

What kind of room do you want to book?

Single room or double room?

Single room or double room?

What day would you like to make a reservation?

What day would you like to make a reservation?

When are you arriving?

When are you arriving?

May I know your name?

Can you tell me your name?

How long will you stay?

How long are you going to stay?

I want to confirm your reservation.

I want to confirm your reservation.

I will check the availability of the room.

I'll check the room reservation.

You should pay a deposit of 1000 dollars in advance.

You should be prepared to pay a deposit of 1000 USD.

There is a discount of 10%.

10% discount.

Second, the reception service

What kind of room do you want?

What kind of room do you want?

Have you made a reservation?

Do you have a reservation?

Single room or double room?

Single room or double room?

A double room is 368 yuan per night.

The room rate for a double room is 368 yuan per night.

Breakfast is included.

Including breakfast.

May I see your passport?

May I see your passport?

Can you fill out this form?

Would you please fill out this registration form?

Here is your room card and room key?

Here is your room card and room key.

Can you sign your name?

Would you please sign your name?

If you leave after 6 pm, you must pay all the expenses.

There is a full-day charge for checking out after 6 pm.

Please register separately.

Please register separately.

How would you like to pay, sir, cash or credit card?

Would you like to pay by cash or credit card, sir?

I feel very sorry. This is the busiest season and all kinds of rooms are fully booked.

I'm very sorry, there are many people this season, and all kinds of rooms are fully booked.

Do you know which unit is in charge of reception?

Do you know which unit is responsible for receiving you?

Can you keep your room key until you check out?

Please keep your key safe during your stay until you check out.

Third, cashier service.

Here is your bill. The total is 2000 yuan.

Here is your bill. The total is ***2000 yuan.

How would you like to pay, sir, cash or credit card?

Would you like to pay by cash or credit card, sir?

Please check it and sign here.

Please check it and sign here.

I'll give you a receipt.

I'll give you a receipt.

May I check the details for you?

Can I check the details on the bill for you?

Do you have any expenses this morning?

Do you use the hotel service today?

We will have to charge you an extra fee of 10.

We will charge you an extra fee of $65,438.

Did you call from your room, sir?

Have you called from your room, sir?

I'm sorry, sir, but I don't think it's enough.

Sorry, sir, I don't think there is enough money.

Sorry, sir, there is a mistake in your bill. Please wait a moment, and I'll correct it.

Sorry, sir, your bill is wrong. Just a moment, please. I'll correct it right away.

Have your luggage come down, sir? Can you check out after your luggage is taken down?

Have you got your luggage down, sir? Can you check out after your luggage is taken down?

Sorry, your credit card has been stopped. According to the regulations of the bank, it must be cancelled.

Sorry, your credit card has been deactivated. According to bank regulations, it should be cancelled.

Fourth, exchange foreign currency.

The exchange rate is on the sign over there.

Today's exchange rate is on the sign over there.

how much would you like to change？

how much would you like to change？

1 USD to 8. 10 yuan RMB?

1 USD to 8. 10 RMB.