Traditional Culture Encyclopedia - Hotel franchise - What should I do if I refuse to admit that I left my valuables in the hotel?

What should I do if I refuse to admit that I left my valuables in the hotel?

The hotel is not responsible for the loss of personal valuables, which belongs to the overlord clause. Consumers have the right to demand compensation from businesses.

In the modern market economy, according to the needs of social and economic operation and the dominant position of consumers in the market, the state has formulated clear legislation, which makes the rights and interests of consumers not only become the norms agreed and recognized by the public, but also be confirmed and protected by national laws. This includes the right of consumer safety.

The so-called consumer safety right means that consumers have the right to ask business operators to protect their personal and property safety from damage when purchasing, using goods and receiving services.

The right of consumer safety includes the right of personal safety and the right of property safety.

The right to property safety is interpreted as: the right of consumers not to lose their property. Property loss sometimes manifests itself as the appearance of property damage, and sometimes as the decrease of value.

Extended data:

According to the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers enjoy the following nine rights:

1. Right to safety: Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services.

2. Right to know: Consumers have the right to know the real situation of goods.

3. Choice: Consumers have the right to freely choose goods or services.

4. Fair trade right: When purchasing goods or receiving services, consumers have the right to obtain fair trade conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.

5. Right of claim: When consumers suffer personal or property damage due to purchasing or using commodities or receiving services, they have the right to receive compensation according to law.

6. Right of association: Consumers have the right to establish social organizations to safeguard their legitimate rights and interests according to law.

7. Right to acquire knowledge: Consumers have the right to acquire knowledge about consumption and the protection of consumers' rights and interests.

8. Right to be respected: Consumers have the right to have their personal dignity and national customs respected when purchasing and using commodities and receiving services.

9. Supervision: Consumers have the right to supervise the protection of goods and services and consumers' rights and interests. Have the right to report and accuse violations of consumers' rights and interests, and have the right to make criticisms and suggestions on the protection of consumers' rights and interests.

Consumer rights are also called "consumer rights". Consumers should enjoy rights in the process of consuming goods and services according to law. Including the right to suggest the variety, color and pattern of commodity production, the right to supervise the quality, quantity and price of commodities, the right to compensation and the right to appeal for personal and property damage caused by commodity quality problems.

People's Network? The hotel is not responsible for the loss of personal valuables, which belongs to the overlord clause.