Traditional Culture Encyclopedia - Hotel franchise - Reverse thinking on the charm of hotel tourists stealing
Reverse thinking on the charm of hotel tourists stealing
He told his subordinates to send someone to the room quickly to see if anything was lost when the guests checked out at the counter. As a result, all the guests were waiting at the counter, and they had to wait for the room attendant to check out. Not only is it too slow to check out, but they feel embarrassed and will never stay in this hotel again.
The hotel manager felt that this was not the way to go on, so he called the heads of various departments to think about what better ways to stop tourists from stealing. Several executives sat around and thought hard.
A young executive suddenly said, "Since tourists like it, why not let them take it away?" The hotel manager's eyes widened when he heard this. What kind of bad idea is this?
The young supervisor waved at once, indicating that there was more to be done. He said, "Since customers like it, we will put a price on everything. Maybe you can get extra income! "
Everyone's eyes lit up and excitedly went ahead as planned. Some passengers like to steal things, not intentionally, but because they like the things in the room very much. They subconsciously feel that since they have paid such an expensive rent, why can't they take it home as a souvenir, and there is no express stipulation that they can't take anything, so they deliberately pretend to be confused and take some small things.
In view of this, the hotel marked everything with a price tag and explained that guests can register at the counter if they want. In this hotel, many things suddenly appeared, such as paintings on the wall, handicrafts, small decorations with local characteristics, beautiful tablecloths, and even soft pillows, bedspreads, chairs and other supplies were priced.
Therefore, the hotel is beautifully decorated inside and outside, leaving a deep impression on the guests. The business of this hotel is getting better and better!
Reversing the brain requires us to investigate the problem deeply and find out the root of the problem.
Just like the young executive in the article, he found that the guests "shoplifting" did not want to take advantage, but really liked the decoration in the hotel. So the solution is simple: clearly mark the price and sell it to them. In normal work and study, don't let yourself fall into a dead end of thinking, but know how to use reverse thinking in time to solve problems.
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