Traditional Culture Encyclopedia - Hotel franchise - Responsibilities of all positions in the hotel

Responsibilities of all positions in the hotel

All positions in the hotel need good professionalism and professional ethics, strong appeal and cohesion, strong sense of responsibility and dedication; The following is the job responsibilities of the hotel that I arranged for you. You are welcome to learn the reference, which will definitely help you.

Responsibilities of each position in the hotel 1

1, leading the staff of this team to provide good service and ensure quality standards;

2. Follow-up inspection in time and correct the unqualified places;

3, supervise the waiter to seriously implement the hotel and department rules and regulations;

4. Responsible for the internal coordination between the team and other teams and departments;

5. Handle customer complaints while on duty;

6, the implementation of team staff attendance, training and other daily management work.

Responsibilities of each position in the hotel 2

1. According to the project strategy, lead the team to expand the key customers and market resources of state-owned enterprises and real estate industry, and increase the proportion of central channels;

2. Understand the owner's mentality, be responsible for the market research and business negotiation of the intended franchisees, publicize the company's franchise model, policies and business philosophy, and complete the project signing;

3. Be familiar with hotel products and have a deep understanding of geographical location, decoration and market environment;

4. Effectively maintain the relationship between franchisees of contracted projects, promote cooperation, solve unexpected problems and safeguard the interests of the company;

5. Team management.

Responsibilities of each position in the hotel 3

1. Formulate working standards, processes, systems and management rules of all departments, and be responsible for organizing their implementation and improvement;

2. Organize summary and analysis of activities to provide an important basis for improving the quality of conference services;

3. Plan and implement the annual zero-point catering sales plan, track the implementation of the plan and evaluate the effect;

4. Responsible for making annual training plan and carrying out employee business training;

5. Assist in outsourcing catering management, cooperate with product quality control, collect and master guests' opinions and suggestions, and put forward effective catering products.

Responsibilities of each position in the hotel

(1) Be fully responsible for the operation and management of the hotel, and lead employees of all departments to achieve the planned objectives of the hotel;

(2) Working out the budget and final accounts of the hotel around the profit targets and tasks issued by the group company, and strictly controlling the operating costs;

(3) Be responsible for the establishment of the hotel team and improve the service quality and staff quality of the whole hotel;

(4) According to the changes and development of the market, formulate feasible marketing strategies, and organize their implementation and effective control;

(5) Be fully responsible for safety management, pay special attention to food hygiene and public security, and ensure the personal and property safety of guests and employees;

(6) Responsible for maintaining the peripheral relationship of the hotel, paying special attention to the reception of important guests and shaping a good internal and external image;

(7) Caring for employees' thoughts and lives and constantly improving their working conditions;

(8) Complete other tasks assigned by the company.

Responsibilities of each position in the hotel

1. Maintain a pleasant, clean and friendly image in front of customers;

2. Make preparations before meals in this area, check the tablecloths of tables and chairs, supplement market condiments such as soy sauce and vinegar, and prepare various service utensils;

3. Assist guests to sit down, provide tea service, order food, take meals, and provide food and drinks.

Responsibilities of all positions in the hotel

1. Responsible for channel development and sales of hotel customers;

2. Grasp customer needs in real time and keep good communication with customers;

3. Maintain and develop new sales channels and new customers;

4. Collect the first-line sales channel information and user opinions, and put forward reference opinions for the company's marketing.

Responsibilities of each position in the hotel

1. Assist all B&B projects of the company's subsidiaries in full operation, including site management, team building, customer service system establishment, etc.

2. Responsible for offline promotion, operation and maintenance of major online OTA websites and third-party sales platforms;

3. Responsible for planning and organizing various group construction and activities of B&B stores;

4. Assist in formulating the management objectives and processes of each store, establish and improve the management systems and functions of each store, and ensure the safe and benign personalized operation of each store.

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