Can I smoke in the toilet in a non-smoking hotel?

Smoking is not allowed in the toilet.

The so-called "smoking-free guest rooms" have been followed in the industry to this day. It is just a conceptual term. What are the specific standards for "smoking-free guest rooms"? What process is performed? In the process of providing "smoking-free rooms" services to guests, do hotels truly achieve "smoking-free"? There is no way to study it.

In life, smoking and non-smoking guests do have a huge difference in the perception of the smell of tobacco. Especially for non-smoking guests, once the place where they are staying or where they live has a strong smoke smell, no matter what It's unbearable no matter what. For this reason, the hotel has absorbed the opinions of guests during the process of opening its doors and gradually introduced "smoking-free rooms".

"Smoking-free guest rooms" have evolved to this day. To be honest, there is really no strict standard definition. How to truly provide "smoking-free" rooms to non-smoking guests is worthy of hotel practitioners like us. A subject to dig deep into.

1. Four steps to deodorize "smoking-free guest rooms"

Open windows and ventilate

Open windows and doors to allow air to circulate in the guest room. Ventilation is the most direct and effective way to remove odors in indoor places. Once the air circulates, the odors scattered in the indoor air will also be removed. Of course, this method is only absolutely effective in removing odors permeating the air, but For odors attached to equipment, facilities, and objects, other measures need to be taken.

Changing bedding

Replacement of items in "non-smoking rooms" may be more complicated and in-depth than normal cleaning of the room. Changing linens must truly remove the smell of smoke. In addition to changing bed linens, pillow cores, quilts, mattresses, bed skirts, etc. should also be replaced to ensure that the bedding is clean, tidy and odor-free.

Cleaning carpets

Carpets are also the source of odors that easily absorb odors. If customer conditions permit, we should thoroughly clean the carpets in the room to remove the odors remaining in the carpets. Clear. It is worth noting that when cleaning the carpet, make sure the carpet is air-dried. Once the carpet is not dry enough, it will further lead to a musty smell in the carpet, which is not worth the loss.

Physical deodorization

Physical deodorization requires air fresheners, ozone machines and other equipment to deodorize the space in the guest room, making the room odor treatment more thorough.

2. Five suggestions for items in "non-smoking guest rooms"

Remove smoking utensils

Generally, the standard hotel configuration should have ashtrays and matches, but in The so-called standard features of "non-smoking rooms" must be evacuated from the room.

Purify the air

In order to achieve the purpose of purifying the air, you can consider placing green hydroponic plants in the bathroom and coffee table of the guest room. This type of plant is relatively easy to maintain, easy to care for, has a long life cycle, and has a low purchase cost.

Post signs

For the so-called "non-smoking rooms", we must distinguish the signs from other rooms. The general method is to post on the door of the "non-smoking rooms": No smoking graphic symbols and non-smoking room signage in Chinese and English. In this way, guests can intuitively understand that the room they are staying in is a "non-smoking room" before opening the door and entering the room.

Notice guests

After guests enter the room, we usually make a reminder card on the coffee table in the room. First, it further informs guests that this is a "non-smoking room". Visitors are also informed that if they need to smoke, they should go to the designated smoking area of ??the hotel and do not smoke in "non-smoking rooms".

Candy Thank You

To express gratitude to the guests for strictly complying with the no-smoking policy in the rooms, hotels usually place a candy dish with a few mint candies on the coffee table in non-smoking rooms. , indicating that guests can use it as a pastime in their mouths during leisure time.

3. Warning and Constraints

After completing the above nine steps, it can be said that it has been a "90% effort". Since it has taken so much effort, there is no need to I hope that the fruits of my hard work will not receive the respect they deserve, and more importantly, I will provide a truly smoke-free environment for non-smoking guests. what to do? That is the "warning restriction". You can set a Chinese and English card in the room (or use it with the "non-smoking room" reminder card in the room) to inform guests that if they smoke in a non-smoking room, the hotel will ask the guest for a 200-yuan fee. Yuan deodorization fee... I believe that ordinary guests will consciously abide by the no-smoking rule in the room after seeing this kind of card.

"Smoking-free rooms" is a promise provided by the hotel to non-smoking guests. If it cannot be done, or there is no intention to do it at all, then it is all due to the hotel manager's dereliction of duty in the service process. , don’t take it seriously.

Customer service is down to the smallest detail. As long as we do it with our heart, the guests will appreciate it.