Traditional Culture Encyclopedia - Hotel franchise - Go through the hotel check-in formalities after receiving foreign businessmen.

Go through the hotel check-in formalities after receiving foreign businessmen.

After receiving a foreign businessman, the hotel check-in process is to book his favorite hotel room in advance according to his preferences. The company receptionist should reserve the hotel room that the customer needs to stay in advance. If you can get the name of the customer, it is best, so you can make a reservation directly in the name of the customer. If you don't have the customer's name, you can book a room for the customer in your own name first.

Hotel check-in process

The process is as follows. Generally speaking, when you check into a hotel, you should go to the front desk first, and the staff will ask if you have booked a hotel. If you don't have a reservation, we will recommend a room type to you. After the room type is selected, a deposit is required. You can choose to pay in cash or use a credit card as authorization. Please keep the receipt or authorization.

After completing the formalities, the staff will give a room card with the room number written on it, and customers can open the door according to the room number. When you check out, you should pay the bill together. Go to the front desk to explain the check-out, and the front desk will inform the housekeeping department to make rounds. If you find things missing, you need to put them on the bill. Then the staff will print the bill. After the customer pays or swipes the card, the excess cash will be refunded. If it is authorized before, the staff will tear up the authorization form in person. Of course, customers can take it back. The invoice needs to be explained, otherwise the front desk staff will not give it. The specific details of different hotels may be different, but the general process is above.