How about the hotel management major?

I have friends who have studied this major, and I think hotel management is quite good.

Before 2008, the hotel management industry in China developed relatively slowly, but with the success of the 2008 Beijing Olympic Games and the 20 10 Shanghai World Expo. The development of hotel industry in China has entered the "fast lane", and the demand for hotel management professionals in China is increasing day by day.

I. Overview of Hotel Management Industry

At present, hotel management has become an important economic industry in the world. In just over 20 years, China has grown from less than 500 foreign-related hotels to 5,000. At present, 33 brands of 22 international hotel management groups, including Intercontinental, Starwood, Marriott, St. Dat, Accor, Hyatt, Hilton, Carlson, Shangri-La and Best Western, have entered all parts of China.

Second, the advantages of the hotel management industry

1, the work development is relatively stable.

In the hotel industry, the development path of every employee is very stable. Usually hotels don't dismiss employees for no reason.

2. Sustainable development

There are no age and gender restrictions in the hotel management industry. With the increase of your working years and experience, your position will be promoted accordingly. If you like, you can work in the hotel industry until you retire.

3. The learning threshold is low.

Practitioners in the hotel management industry will not involve difficult professional and technical knowledge. As long as you are willing to learn, the basic part can be easily mastered.

Three, the hotel management industry jobs

1, hotel manager

Responsibilities: Be familiar with the characteristics of guests, take the initiative to solicit their opinions, deal with their needs flexibly, actively coordinate the relationship between hotels and guests, supervise the waiter's standardized operation and courteous service, and check the work of the front office staff.

2. Hotel Operation Manager

Responsibilities: Through telephone communication and interview, inspect and evaluate hotels, negotiate cooperation, and formulate reasonable operation plans according to customer needs and competitors.

3. Hotel Administrator

Responsibilities: Responsible for the daily inspection and supervision of the hotel, and coordinate the related administrative work of the store (implementation and communication of resolutions, organization of meetings/activities, asset management and maintenance, etc.). ).

4, the hotel front desk reception

Responsibilities: Answer/transfer calls timely and accurately, record information and convey it in time when necessary; Reception of visiting guests, preliminary reception/guidance, contact and coordination, so that outsiders can contact the relevant personnel of the company quickly and smoothly.

Four, the hotel management personnel should have the ability

1, management ability

Management ability is one of the necessary abilities for hotel managers. When you are in a low position in a hotel, you need less management skills. On the contrary, the higher the position, the higher the requirements for management ability.

2. Communication skills

Communication includes two aspects, inter-departmental communication and intra-departmental communication. The hotel is a whole, including all departments. The department you lead is a part of the whole, and it is bound to contact with other departments, so communication ability is essential.

3. Planning skills.

Among the basic functions of management, the first function is planning, and the importance of planning function runs through the whole process of management. Therefore, the first task as a hotel manager is to make a clear and effective work plan. Whether it is long-term strategic planning, annual marketing planning, personnel recruitment plan, annual budget, etc. , need to be applied to the planning ability.

4. Develop decision-making skills

For hotel managers, making the right decision is one of the important abilities. There are many variables in the process of planning and implementation, and decisions must be made constantly. The wrong decision will bring the consequences of failure, and the correct decision will lay the foundation for success.

Five, the hotel management industry salary

Just entering the hotel management industry, the monthly salary is generally around 3000 yuan, and after working for 1-3 years, the monthly salary is generally around 4000 yuan. If you are good enough to enter the management, your monthly salary is about 6000-8000 yuan. If you are in first-tier cities such as Beijing and Shanghai, your monthly salary will increase. In short, your salary is related to your work experience and management level.