Traditional Culture Encyclopedia - Hotel franchise - What are the hotel training courses?

What are the hotel training courses?

1. Three basic standards for hotel employees

Standardize appearance

Standardize body movements

Standardize polite language

2. Ten good habits of waiters

3. Professional ethics and service awareness training

4. Eight tenets of customer service

5. How to calm down Guest dissatisfaction

6. Employee motivation

7. Professional ordering chef

Banquet

Language arts

Food consumption psychology

Chinese and foreign food customs

Banquet dish design