Traditional Culture Encyclopedia - Hotel franchise - What are the hotel training courses?
What are the hotel training courses?
1. Three basic standards for hotel employees
Standardize appearance
Standardize body movements
Standardize polite language
2. Ten good habits of waiters
3. Professional ethics and service awareness training
4. Eight tenets of customer service
5. How to calm down Guest dissatisfaction
6. Employee motivation
7. Professional ordering chef
Banquet
Language arts
Food consumption psychology
Chinese and foreign food customs
Banquet dish design
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