Traditional Culture Encyclopedia - Hotel franchise - Hotel service complaint telephone number
Hotel service complaint telephone number
You can also call 123 15 consumer complaint hotline, which is a special telephone number set up by the State Administration for Industry and Commerce with the strong support of the former Ministry of Information Industry.
Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators on consumers' rights and interests can be resolved through the following channels:
(a) negotiated settlement with the operator;
(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;
(three) to complain to the relevant administrative departments;
(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;
(5) bring a lawsuit to the people's court.
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