Traditional Culture Encyclopedia - Hotel franchise - How can a man who was stabbed in the foot by a nail and asked for compensation be called "blackmail"?

How can a man who was stabbed in the foot by a nail and asked for compensation be called "blackmail"?

A weekend trip was a joy, but Mr. Zhu from Qingyuan was injured in the foot by a nail under the carpet of the hotel where he was staying. After that, Mr. Zhu negotiated with the hotel for compensation, but the hotel staff said it was "blackmail." After negotiations with the hotel failed, Mr. Zhu called 110 to call the police. Yesterday afternoon, under the mediation of the police, the hotel compensated Mr. Zhu 280 yuan for the room fee and apologized to him.

While walking around in the hotel room, he was suddenly stabbed into his feet

On August 26, Mr. Zhu from Qingyuan went to Guangzhou to visit friends during the weekend. At 1:53 pm that day, he passed the art Dragon.com booked a deluxe single room at the Park Plaza Hotel on Yuancun West Street, Tianhe. At about 9 o'clock that night, Mr. Zhu was suddenly stabbed in the foot while walking in the hotel room. "I put the fruit next to the TV cabinet. I was about to get it when my foot was suddenly pricked and I sat down on the bed in pain." Mr. Zhu found that the soles of his feet were bleeding. "Later I felt two nails on the carpet and opened them. Looking at the carpet, there were six rusty nails underneath, the longest of which was about 0.5 centimeters."

After Mr. Zhu washed the wound with water, he called the front desk and said, "The waiter came with a band-aid after a while. , I told her the bottom of my foot was bleeding, please call your manager.” Mr. Zhu recalled that he made five phone calls and waited for 40 minutes before the manager came. In response, the hotel manager replied to the Nandu reporter. , "At first, Mr. Zhu himself was not willing to seek medical treatment. He only wanted to discuss compensation first. We were worried about the injury to the sole of the guest's foot and hoped that he would seek medical treatment first." At about 11 o'clock that night, Mr. Zhu, accompanied by the foreman of the hotel, went to the nearby Zhongshan Sixth Hospital for medical treatment. . The medical record provided by Mr. Zhu showed that "the iron nail injured his right foot for 1 hour." Mr. Zhu then received a tetanus shot, and the hotel paid 31 yuan for the treatment.

The hotel involved said: "The other party has been asking for compensation."

After returning to the hotel early yesterday morning, Mr. Zhu negotiated the matter with the hotel. "The hotel manager told me at that time that because I booked the room through eLong.com and the room fee had not yet arrived at the hotel, the hotel actually charged 265 yuan for this room and I could get a refund of 200 yuan." Mr. Zhu said that he had accepted it in his heart at that time. Regarding this compensation plan, “Unexpectedly, the manager later added that I was extorting money.” In this regard, the hotel manager told reporters, “We proposed two compensation plans to Mr. Zhu. The first one was to pay 200 yuan for the room fee, and the second one was to pay 200 yuan for the room. The second option was to provide a free suite accommodation worth 500 yuan a night, but he kept asking for 500 yuan in cash. I told him that this was extortion if he didn't accept the 200 yuan cash offer.

At noon yesterday, after negotiation with the police, the hotel compensated Mr. Zhu for the 280 yuan actually paid for the room and apologized to Mr. Zhu. The manager of Park Plaza Hotel told reporters, "The nails on the carpet where Mr. Zhu was stabbed were on the edge of the carpet. They were originally used to fix the carpet and the floor. Maybe the edge became warped over time, so the nails were exposed. At present, we The matter has been properly handled under the coordination of the police. "We have removed the nails and carefully inspected the room to prevent similar things from happening again," the manager added.

The hotel should compensate unconditionally.