How to explain the hotel room explosion to the guests?

The hotel room burst may be due to special periods, holidays and other reasons, resulting in the hotel being full and unable to provide accommodation services for guests. In this case, the hotel waiter can explain to the guests as follows:

1. I sincerely apologize to the guests for the inconvenience and trouble caused by the inability to provide accommodation services.

2. Explain to the guests the reasons for the hotel room explosion, such as special periods, holidays, etc. , and let the guests know about the hotel.

3. Propose solutions, such as suggesting that guests look for other hotels or wait for vacancies to appear.

4. Provide extra services, such as providing free catering service or other services for guests, to express the hotel's apologies and thanks.

In short, when explaining the hotel room explosion, the waiter needs to be sincere and patient, try his best to solve the guests' problems and provide quality service.