How to do daily management of guest rooms?

Properly managing hotel guest rooms is an important way to reduce costs and improve economic benefits. It is also an important manifestation of meeting guest consumption needs. Therefore, it is necessary for hotels to do a good job in the management of guest room supplies.

1. Store guest room supplies correctly. Many of the guest room supplies are printed and packaged in cartons, as well as bottled liquids such as shampoo and body wash. Be careful when handling. The storage environment in the workroom should be dry, clean and equipped with storage cabinets. They should be placed neatly to avoid heavy pressure. Bottled liquids cannot be turned upside down or placed sideways to prevent the liquid from flowing out and causing unnecessary losses. Work trucks should also be neat and tidy, with heavy items on the bottom and light items on top.

2. Control the loss of guest room supplies. The loss of guest room supplies is mainly caused by employees, so it is very important to strengthen management and do a good job in the ideological work of employees. (1) The floor foreman should control the consumption of items by the floor attendants based on the number of rooms they clean every day, and analyze and compare the average consumption of each attendant per room. In addition, on-site inspection and supervision should be strengthened to reduce the waste and loss of guest room supplies. (2) The hotel should create necessary conditions for employees not to use guest room supplies. For example, provide employee hangers, paper towels, soaps, etc. in the workroom, locker room, and employee bathroom to prevent employees from using guest room supplies. (3) Floor miscellaneous personnel, guests and employees of other departments also take guest room supplies. Therefore, the floor warehouse door must be locked at all times; it is best to install a door cabinet on the work vehicle for locking, or cover the items with cloth; and control the entry of idle personnel and people not related to the hotel into the floor. (4) The hotel should develop corresponding systems. .

3. Do a good job of statistical analysis. The consumption of guest room supplies should be summarized every day, calculated monthly, and analyzed and compared. After the room attendant completes the daily room cleaning task, he should fill in the "Daily Room Supplies Consumption Table", and then the foreman will summarize the daily consumption of items on the floor. Based on the daily statistics and analysis of the above table, a "Floor Daily Consumable Supplies Summary Table" is prepared. Analyze the average daily consumption of each room, and create a "floor monthly consumption analysis comparison table" based on the occupancy rate and the situation of the previous month.?