What is the strategic vision of the hotel?

The most important assessment indicators of hotels are occupancy rate and customer structure. However, it is of great significance to enhance the vision of the hotel, which is generally described from the perspective of customer feelings, such as satisfaction, warmth, feeling at home and enjoying.

Internally, the hotel will transform the vision described from the perspective of customer experience into two main indicators: occupancy rate and customer structure. Then use these two indicators to decompose other n multi-indicators.