How to open a self-service hotel?

How to open a self-service hotel? Nowadays, QR codes have frequently entered everyone's daily life, and the information age has brought a lot of convenience to everyone. Self-service machines have entered all walks of life and can be seen in supermarkets, shopping malls, banks and other public places. So how do you open a self-service hotel?

How to open a self-service hotel in 1 1 Need to apply for relevant certificates.

If you want to open an unmanned self-service hotel, you need to apply for relevant documents. In addition to the business license, you also need to apply for fire certificates and health permits. When applying for documents, you should go to the relevant departments.

You need to prepare the funds for opening a hotel.

To open an unmanned self-service hotel, you should also prepare the funds for opening the hotel. After all, opening an unmanned self-service hotel also requires capital flow, so we should prepare sufficient expenses.

3. Choose an appropriate geographical location.

The choice of store is also very important. Unmanned self-service hotels should be located in busy areas or near shopping malls, as long as they can attract tourists with large traffic.

4. Decorate the storefront.

After choosing a store, the decoration of the store is also a big project. The decoration of the storefront should be rich in design sense in order to attract consumers' first sight, and you can also choose a better brand to join in the decoration and provide a unified decoration plan.

5. Hotel equipment procurement

After everything is ready, all the facilities and equipment needed by the hotel should be ready.

The development of unmanned self-service hotels is still very good. At the same time, in the case of smart hotels, guests can be satisfied, and unattended mode can be turned on at night. This is the development trend, and it can also bring more considerable profits. It is very good to choose an unmanned self-service hotel.

How to open a self-service hotel 2 What does the hotel self-service function bring to the hotel?

1, product stability is high, processing speed is fast, and single processing is the fastest. 10 seconds to complete the identification of people and cards, upload by the police, and get the room card.

2. When the hotel team checked in, the front desk was crowded, which was inconvenient for individual guests or OTA guests. Self-service check-in machines can help guests check in and check out quickly, reducing waiting in line.

3, holiday passenger flow is large, the front desk is crowded and the waiting time is long. Guests can handle it by themselves on the self-service machine, reducing the quarrel conflict between impatient guests and front desk staff.

4. The night shift is understaffed, and employees can handle it when they leave the front desk temporarily or there are many guests.

Let the young people who emphasize individuality and privacy handle it by themselves on the machine, and let our staff serve those who need more personal services, such as the elderly and foreigners with different languages and certificates.

6. Help the front desk to divert, reduce the pressure on the front desk, create a more friendly working environment for employees, and help the hotel retain employees.

Self-service hotel apartment check-in process

Self-service hotel apartments usually have four ways of living. One is password lock: the landlord will provide the room password for tourists and check in according to the password. The second is to leave the key: find the key position according to the landlord's notice and check in by yourself. The third is to find a property: a managed apartment can find a property and live in accordance with the staff's guidelines. The fourth is the personal reception of the landlord: the personal reception of the landlord can better understand the needs of tourists and provide better services.

How to open a self-service hotel Three advantages of a self-service hotel:

First, the hotel front desk is irreplaceable.

The biggest function of the self-service check-in machine is to check in and check out, but the hotel front desk he "replaces" has some functions that the self-service check-in machine can't realize.

As the front desk of the hotel, it plays the role of a bridge between the hotel and its customers. There are all kinds of guests, including those with children and those who are drunk.

In the face of these guests, the front desk can make correct operations, such as providing value-added services for guests and helping group customers set discounts.

However, when faced with these problems, the self-service registration machine can only provide customers with a cold screen. What guests want when they come to the hotel is a warm feeling, but when they come, they may lose interest in the cold screen in an instant.

Second, the standardization of the system.

Under normal circumstances, the operator of the self-service check-in machine does not have a software platform, so if a hotel wants to use the self-service check-in, it must first dock with the management platform of the self-service check-in machine, so that customers can receive messages at the front desk after checking in with the self-service check-in machine, so as to avoid the inconvenience caused by repeated check-in at the front desk.

In addition to the hotel management platform, it is also necessary to dock the hotel door lock system. Only after docking can we correctly write the room information reserved by the guests and ensure that the guests can open the door.

In addition, the registration machine also needs to be connected with the ID card data interface of the public security department. Only after obtaining the ID card data interface of the public security department can the guest's ID card information be correctly identified and uploaded to the public security system.

Each of the above is a difficult project, which requires not only the cooperation of multiple platforms, but also the continuous efforts of many software engineers to ensure the stable operation of each system.

Third, security issues.

For example, even the hotel front desk can't manage the phenomenon of "one person opens a room and many people stay". Can I only use the self-service check-in machine?

If we can't solve the security problem of the hotel, it will become an eternal pain point for the self-service check-in machine. Who will stay in a hotel where even Ann can't guarantee it?

0 1, self-service, worry-free check-in

The hotel launched a self-service check-in solution. Guests only need to use a small program to make a reservation before checking in. After entering the hotel, they can check in on the self-service machine, put the second-generation ID card in the ID card reading area, and the self-service machine will automatically read the electronic information of the ID card, compare it with their own head portrait, and upload it to the public security system in real time through the later information.

After check-in, the self-service check-in machine will pop up the room card and check-in certificate, and the whole journey will not exceed 1 minute.

02. Self-help in the whole process, and privacy is guaranteed.

Nowadays, people have a strong sense of privacy, and most guests pay more attention to protecting their hotel privacy. With the help of the self-service check-in solution of Yunshangke Hotel, guests can complete the whole process from checking into the hotel to entering the guest room by themselves. The whole process is simple and fast, without going through the traditional manual front desk, which makes the personal privacy information of guests more secure.

03. Improve efficiency and quality.

Generally speaking, the peak of check-in, renewal and check-out is from 10 to 12 in the morning, especially on holidays. Through the hotel self-service check-in, lease renewal and check-out, the waiting time of guests can be greatly saved. This kind of high trust and respect for guests, as a quality service, can improve the service efficiency and image of the hotel to a certain extent.

04. Streamline service personnel and save costs.

Say goodbye to the traditional manual front desk, reduce the comprehensive labor cost, provide 24-hour self-service, greatly reduce the hotel labor cost, and avoid customer complaints caused by services. The front desk only needs to provide guidance services, which can reduce staff, provide better services, reduce operating costs and improve the quality of hotel operations.