Problems existing in Shenzhen Le Yi Zhu unmanned smart hotel

The problem with Shenzhen Le Yi Zhu Unmanned Smart Hotel was that I made a reservation in advance, but when I arrived, I was told that there was no room. An unattended smart hotel is an unattended smart hotel that does not have a manual service front desk or issue room cards. Guests complete booking, room selection and payment online. After arriving at the hotel, they will scan their face and ID card for comparison. After the identity verification is successful, the guest can unlock and enter the room by scanning their face, ID card or a certain letter; individual guests who have not made a reservation can go through the front desk Self-service check-in machines allow guests to check out with just one click. An unmanned smart hotel is a technology-based hotel with no artificial front desk, simplified check-in and check-out procedures, shadow services, and high efficiency and intelligence.