Traditional Culture Encyclopedia - Hotel franchise - Complain about the phone number of the hotel.
Complain about the phone number of the hotel.
Legal basis: Provisions of China Consumers Association on Accepting Consumer Complaints II. Scope of accepting complaints
(1) Accepts the following complaints:
1. According to Article 9 of the Consumer Law on "Consumer Rights and Interests", accept complaints from consumers about damages.
2. According to the provisions of Consumer Law 10 on "obligations of operators", accept complaints from consumers about operators' failure to perform their legal obligations.
3. Accept complaints that farmers' rights and interests are harmed by the purchase and use of seeds, fertilizers, pesticides, agricultural films, agricultural machinery and other means of production directly used for agricultural production.
(two) the following complaints will not be accepted:
1. Disputes over purchase and sale activities between operators;
2. Consumer private transaction disputes;
3. The goods exceed the stipulated warranty period and guarantee period;
4. The goods exceeding the standard are "off-grade" (unless there is no real reason);
5. Failing to install, use, keep or disassemble the goods according to the instructions for the use of the goods, causing damage to the goods or personal injury;
6. The respondent is unclear;
7. Both parties to the dispute have reached a mediation agreement and implemented it, and there is no new situation or new reason;
8. The court, arbitration institution or relevant administrative department has accepted the investigation and handling;
9 does not comply with the relevant provisions of national laws and regulations.
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