Traditional Culture Encyclopedia - Hotel franchise - Job responsibilities of hotel room attendants

Job responsibilities of hotel room attendants

The duties and contents of the hotel room attendant are as follows:

1, arrive on time and accept the task assigned by the foreman.

2. Do a good job in cleaning the environment, articles, equipment and tableware in the area under its jurisdiction.

3. Make preparations before meals and replenish various items as required.

4, according to the standards and requirements, standardize the dining table, decorate the restaurant, understand the reservation and catering information.

5, according to the service standards and procedures stipulated by the restaurant, carefully and thoughtfully do all the links (such as welcoming guests, ordering food, patrolling Taiwan, taking food and paying the bill.

6. Take the initiative to consult the guests' opinions on dishes and services, accept and handle the guests' complaints and report to the restaurant foreman in time.

7. Actively participate in various training activities and entertainment activities organized by restaurants, constantly improve service skills and skills, and improve their overall quality.

8. Abide by the rules and regulations of the hotel.

9. Complete other tasks assigned by superiors.