Traditional Culture Encyclopedia - Hotel franchise - What does pms hotel system mean?

What does pms hotel system mean?

PMS hotel system is a hotel information management software, including hotel front desk, room management, financial management, marketing management and other modules. Its main function is to provide hotels with convenient and fast services such as online booking, room allocation, membership management and transaction management. Hotels can improve customer service, realize resource sharing, reduce costs and improve management efficiency through this system.

PMS hotel system can help hotels optimize management processes and make hotel operations smoother. The system supports automatic and intelligent hotel management, making the hotel more focused on optimizing customer service. At the same time, PMS hotel system also provides more data and information for hotels, which can make more accurate analysis and decision-making, thus improving the efficiency and competitiveness of hotels.

With the development of intelligence, PMS hotel system will be more humanized and convenient. For example, some PMS systems have begun to introduce artificial intelligence technology, which can improve the user experience through voice assistants or robots; At the same time, APP APPlications supporting hotels are becoming more and more popular, and users can realize online booking, bill viewing, online payment and other services through the app. Therefore, the functions and services of PMS hotel system will be more and more abundant, providing more convenience and services for hotels.