Traditional Culture Encyclopedia - Hotel franchise - How should the hotel handle the problem of take-out, and the hotel guests should buy take-out themselves?
How should the hotel handle the problem of take-out, and the hotel guests should buy take-out themselves?
This is actually a two-way question! The hotel's hardware facilities and software services are the "roots", and the profit return after providing such services is the "roots". It is easy for a person to ignore the "root"-that is, the needs of the guests! ~ for example, the first choice for hotel guests is whether the location is downtown and the traffic is convenient. It is because the guests themselves have a leisure shopping demand in addition to their original purposes-business, travel, visiting relatives and friends. The hotel can't interfere with the food brought by guests. If the hotel wants to have a "capital" return in this respect, it is actually very simple. Improve the quality of "roots" and provide some simple fruits, mineral water, dried fruits or snacks with local characteristics ... so that guests staying in the hotel will also feel the thoughtful service of the hotel. If the price is reasonable, he will also refer to whether to order Chinese food or western food in the hotel instead of takeaway, which will also bring unexpected publicity effects! -Personal opinion, for reference only!
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