Why is there no hotel reservation, but there is news of travel agency reservation?

Maybe someone else made a reservation with your mobile phone number. You can call to confirm it.

Hotel check-in booking process: 1. Generally speaking, when you check into a hotel, you must go to the front desk first, and the staff will ask if you have made a hotel reservation. If you don't have a reservation, we will recommend a room type to you. 2. After the room type is selected, a deposit is required. You can choose to pay in cash or use a credit card as authorization. Please keep the receipt or authorization. 3. After completing the formalities, the staff will give the room card with the room number written on it, and the customer can open the door according to the room number. When you check out, you should pay the bill together. Go to the front desk to explain the check-out, and the front desk will inform the housekeeping department to make rounds. If you find things missing, you need to put them on the bill. 5. Then the staff will print the bill. After the customer pays or swipes the card, the excess cash will be refunded. If it is authorized before, the staff will tear up the authorization form in person. Of course, customers can take it back. The invoice needs to be explained, otherwise the front desk staff will not give it.