Can myopia be a hotel receptionist?

First, standardize their professional image 1, workplace etiquette Many professionals, in order to beautify their external image, do not hesitate to spend a lot of money on beauty and buy high-end clothes. Everyone has a love of beauty, and there is nothing wrong with it. However, the dazzling image carefully created will often be completely shattered because of some behavioral mistakes. Modifying one's physical beauty and revealing one's elegant manners from subtleties are far more pleasing to the eye than a clothes hanger! 1 Standing posture The ancients said: Stand upright like a pine. Contact the world of modern workplace, but you don't have to stand so serious! While men mainly show masculine beauty. They stand with their heads held high, their feet shoulder width apart, their center of gravity naturally falls between their feet, and their shoulders are relaxed. The lady is soft and light, standing in a T-step. When you speak, you should face each other and keep a certain distance. Try to keep your body straight and don't lean. Stand by and watch walls, tables and chairs; It is unsightly and impolite to cross your legs too far apart. Don't play with what you have, it's impolite to be absent-minded like that. ② Walk on the right side of the road and greet colleagues and supervisors. In the process of walking, we should avoid smoking, eating, whistling, tidying clothes and other behaviors. When going up and down the stairs, distinguished people and ladies should go first. When there are many people, be careful not to occupy the road because of walking side by side. 2. Body language 1 Eye contact with people is indispensable. Correct use of eyes, conveying information and shaping professional image should follow the following rules. PAC Law: p-parent refers to communicating with people with paternalistic and teaching eyes, looking at each other from top to bottom, trying to find out the mistakes. A- adult refers to communicating with people from the perspective of adults. The relationship between them is equal and the line of sight is from top to bottom. C-child, usually a child's eyes, eyes up, indicating request or coquetry. As professionals, of course, we all communicate with people through the eyes of adults, so it will be surprising to locate accurately and not choose the wrong eyes in front of the wrong place and object. Triangle law: choose the area where your eyes stay or stare according to the proximity and distance between the communication object and you. If the relationship is average or the first time we meet, and the distance is far away, look at the triangle area from the forehead to the shoulder; If the relationship is familiar and close, look at the triangle area from forehead to chin; If you are close, look at the triangle area from your forehead to your nose. Distinguish the object, sit in the right position, and don't make a mistake! Time rule: Don't make eye contact for more than three seconds at a time. It is most appropriate to make eye contact with each other 60%-70% of the time during communication. Less than 60% means that you are not interested in each other's topics and conversations; More than 70% means that you are more interested in each other than what he says. (2) The use of gestures can express introduction, guidance, please, goodbye and so on. Gestures must be soft, but not sloppy. 3, positioning their professional image "clouds want clothes and flowers", compared with the steady and monotonous men's wear, women's wear is much more colorful and rich. Dressing appropriately can not only look more beautiful, but also reflect the good cultivation and unique taste of a modern civilized person. (1) Basic Principles of Professional Dress TPO Principle TOP is the abbreviation of three English words, which respectively represent time, occasion and place, that is, dress should be coordinated with the time, occasion and place at that time. Principle of occasion: dress should be coordinated with the occasion. Dress dignified and elegant when talking with customers and attending formal meetings; When listening to a concert or watching a ballet, wear a formal suit as usual; When attending a formal banquet, you should wear China traditional cheongsam or western long skirt evening dress; Dress lightly and comfortably at friends' parties, outings and other occasions. Imagine if everyone is wearing casual clothes and you are wearing formal clothes. Similarly, if you pretend to attend a formal banquet, it is not only disrespectful to the host of the banquet, but also embarrassing yourself. Time principle: Dress codes in different time periods are particularly important for women. Men have a high-quality dark suit or tunic suit, which is enough to win the world, while women's clothes change with time. When working during the day, women should wear formal clothes to show their professionalism; When attending cocktail parties at night, you need to add more decorations, such as changing a pair of high heels, wearing shiny accessories and wearing a beautiful silk scarf; The choice of clothing should also be suitable for the seasonal climate characteristics and keep up with the trend. The principle of site selection is to receive guests in their own homes and wear comfortable but clean casual clothes; If you are visiting a company or unit, wearing professional clothes will look very professional; When you go out, you should take into account local traditional customs, such as going to church or temple, and you should not wear revealing or short clothes. 2 Professional women dress neatly and flatly. Clothing doesn't have to be high-end and luxurious, but it must be kept clean and ironed flat, so as to be elegant and look fresh. Cleanliness is not entirely for yourself, but also for the needs of others. This is the first priority of good manners. Color skills Different colors will give people different feelings. For example, dark or cool clothes will make people feel visually contracted and look solemn. And thin or warm clothes will have a sense of expansion, making people look relaxed and lively. So you can choose the collocation according to different needs. In addition to the main clothes, the collocation of shoes, socks and gloves should be more elegant. For example, socks should be transparent, similar to skin color or coordinated with clothing color, and socks with large patterns cannot be elegant. Sandals or boots are not suitable for formal occasions. Black leather shoes are the most widely used and can be matched with any clothes. The ornaments are beautifully decorated. Wearing accessories can make the finishing point and add color to ladies. But it is not advisable to wear too many accessories, otherwise it will distract each other's attention. When wearing jewelry, try to choose the same color system. The key to wearing jewelry is to match your overall clothing. (3) It is forbidden to wear jeans (clothes and trousers), miniskirts and slippers (including fashion cooling).