Who is responsible if something is lost while staying in a hotel?

Both the hotel and the owner may be held liable. After the accommodation contract is established, the hotel shall protect the personal and property safety of the staying party in accordance with the law. If items are lost due to failure to fulfill this obligation, such as a thief entering the guest's room and stealing, the hotel will be held responsible. If the owner forgets the item in a public place such as the corridor due to negligence, he shall bear the responsibility himself. Especially for valuables, after the hotel provides safe storage services, the guests still bring their own, and the hotel does not assume responsibility. Legal basis: "China Tourist Hotel Industry Standards" Article 18 Hotels should make written provisions on the storage services of valuables of hotel guests and prompt them when guests check in. If the hotel violates the provisions of Article 17 and this Article and causes the guest's valuables to be lost, the hotel shall be liable for compensation. Article 19 When a guest deposits valuables, the hotel shall require the guest to fill in a valuables deposit form and go through the relevant procedures. Article 20 The safes installed in hotel rooms are only for the storage of general items for hotel guests. If valuables are not stored in the valuables safe in the front lobby of the hotel as required, resulting in the loss or damage of guests' valuables in the guest room, if the hotel is responsible, it may be treated as general items and compensated.