What should I do if the hotel booked by Gaode Map is returned?

When you book a hotel on the map of Gaode, you can follow the following steps:

1. Check the reason for returning the bill: first, check whether the reason for returning the bill is due to force majeure (such as epidemic situation and natural disasters). ) or other reasons of the hotel (such as insufficient rooms, service errors, etc. ). This information can be found in the refund details.

2. Communication with the hotel: You can try to communicate with the hotel after knowing the reasons for returning the order. If it is due to force majeure, the result may not change, but if it is due to the hotel's mistake or the room is tight, we can try to solve it through negotiation.

3. Re-booking: If the communication with the hotel is fruitless, you can choose to re-book the hotel. You can re-select the hotel and complete the reservation on the Gaode map application. Before re-booking, it is recommended to reconfirm the hotel reservation policy and price to avoid similar problems.

4. Complaining about rights protection: If the hotel has obvious breach of contract or can't solve the problem, you can complain to the relevant departments or seek legal help. When complaining or defending rights, you need to provide relevant order information and evidence to support your claim.

In short, when you book a hotel on the map of Gaode and it is rejected, you should keep calm and deal with it rationally. You can try to communicate with the hotel to solve the problem first. If it cannot be solved, you can choose to re-book or complain about rights protection through other channels.