Telephone conversation of business English

In English class, dialogue applies knowledge and skills to life, which can cultivate students' communicative competence. Therefore, the five-character English dialogue teaching method is one of the important parts of the whole English teaching. I've arranged it, welcome to read!

one

Mary:

Good afternoon, sales department. Can I help you?

Good afternoon, sales department. Can I help you?

John:

May I speak to Mr. Bush?

May I speak to Mr. Bush?

Mary:

I'll see if he is free. Who is this, please?

I want to see if he is in. Sorry, I have to tell him who is calling.

John:

John Smith.

John Smith

Mary:

Please hold the line. I'm afraid Mr. Bush is in a meeting with the general manager. Can I help you?

Just a moment, please. Mr. Bush is having a meeting with the general manager. Can I help you?

John:

Well, I want to discuss with him the new contract we signed last week.

Ok, I want to discuss with him the contract we signed last week.

Mary:

I don't think the meeting will last long. Shall I ask him to call you when he is free?

I don't think the meeting will last long. Shall I ask him to call you when he is free?

John:

Yes, that's the easiest.

Yes, that would be best.

Mary:

Can I have your name again?

Could you tell me your name again?

John:

Yes I'm John Smith.

Ok, my name is John Smith.

two

Mary:

Mr. wood. Mr. Hunter is busy now, and he wants to know what you want to talk to him.

Sorry to have kept you waiting, Mr. Wood. Mr. Hunter is busy now, and he wants to know what you have to say to him.

Mr. Wood:

Yes, I want to buy some computer software and discuss developing some other software. I wonder if he is interested in it.

Yes, I want to buy some computer software and talk about developing some other software. I wonder if he is interested.

Mary:

I see. Thank you very much, Mr. Wood. Can you wait a moment?

I see. Thank you very much, Mr. Wood. Can you wait a moment?

three

Gary:

Madison industries. This is Gary Green. Can I help you? Madison

Industry, this is Gary Green. Can I help you?

Mary:

Good afternoon. Can you put this call through to Mr. Black?

Good afternoon. Can you put me through to Mr. Black?

Gary:

May I know who you are?

Who is this, please?

Mary:

This is Mary Fox from A.B.C Computer Company. I'm calling on behalf of Mr. tom baker, the general manager of our company.

This is Mary Fox from A.B.C Computer Company. I'm looking for Mr. tom baker, the general manager of our company.

Gary:

I'm sorry, Ms. Fox. Mr. Black is in a meeting now. May I have your number and ask him to call back later?

Excuse me, miss fox. Mr. Black is in a meeting. Please tell me your phone number and I'll have him call you, okay?

Mary:

I'm afraid Mr. Baker wants to speak to Mr. Black now. He has something urgent to discuss with Mr. Black without delay.

I think Mr. Baker wants to speak to Mr. Black now. He has something urgent to discuss with Mr. Black without delay.

Gary:

All right. Then, would you please hold the line? A minute later, Ms. Fox, the phone is connected. Mr. Black is ready to answer the phone. Go ahead.

Ok, please hold the line. A minute later, Miss Fox, the phone is connected. Mr. Black can talk to you. Please continue.

Mary:

Thank you for your help, Mr. Green.

Thank you very much for your help, Mr. Green.

Gary:

You're welcome.

You're welcome.