Traditional Culture Encyclopedia - Hotel franchise - Summary of individual works in the exhibition
Summary of individual works in the exhibition
During this period, as a logistics support staff, I was mainly responsible for hotel check-in and reception of customers. It seems simple, but it's actually complicated. While meeting the needs of customers to the maximum extent, we should adhere to the principle of saving and not waste hotel resources. Dongguan Furniture Fair officially opened in June 16. A day or two before this, sporadic customers came to visit the factory. Two days ago, two monks were a little confused. I will visit Manager He of Mulan Hotel in advance and ask for some details so as to arrange guests to stay in the hotel more reasonably. At first, I was nervous all day, afraid of making mistakes. I gradually became familiar with the whole process before I felt much more relaxed. But let me clearly understand the truth that "one minute on stage, ten years off stage", no matter how simple the work is, it is not easy to be perfect. While trying to finish my work, I also understand the importance of teamwork and respect and support the work of my colleagues. I think these are the fruits of my work, which will benefit me for life.
16 is an extraordinary day for us. A group of shrewd businessmen rushed to the front, and we actively cooperated in the rear. As a result, more than 50 new and old dealers gathered in the evening. The directors, employees and customers of the company are all together, and everyone is having a good dinner and chatting. I hope we can cooperate happily in the future, and everyone's face is full of bright smiles. We showed our customers a qualified and fully recognized team. Although the final result is unpredictable, we have a clear conscience because we have achieved ourselves.
I still clearly remember that Mr. S held a very serious emergency meeting the night before the furniture exhibition. In fact, it's a bit like a mobilization meeting, but the atmosphere is a bit depressing, because he is the boss and bears more pressure than us. After intense reception work, we will soon see the joy of harvest. I hope everyone can rest for a few days and relax.
Personal Work Summary 2 The 25th Shanghai Glass Exhibition has come to an end. Compared with the 20xx Beijing Glass Exhibition, our company has greatly improved in scale, exhibits and staffing, which has played a good role in promoting the company's brand and made our company have the necessary popularity in the glass consumables industry, which is inseparable from the efforts of all employees. All kinds of problems encountered in the exhibition have broadened my knowledge, gained a new understanding of the glass industry and gained experience from it, and learned a lot of professional knowledge that I can't learn at ordinary times. Now I want to sum up this exhibition, as follows:
First of all, the preparations for the exhibition.
In order to successfully participate in this exhibition, all employees of the company go all out and cooperate with each other:
1. Sales personnel have a deep understanding and familiarity with product knowledge, and keep in mind product performance, structure and parameters.
2. dressing the, the receptionist, responded to every customer with a good mental outlook and set up the company's mental outlook.
3. Prepare exhibition publicity materials, exhibits and office supplies.
4. After comparing the schemes of various companies, we finally chose the company with high cost performance to build the booth for us.
5. The production of corporate promotional videos, and the first promotional video of our company was made to promote the company's brand.
Second, the exhibition analysis
Our booth number is e7-278, which is located in the center of the consumables hall. No matter the scale or the design style of the booth, it should be among the best in the tool hall. I believe that our company is a sudden emergence in this exhibition, which will cause quite a stir for the glass consumables industry. Although the foundation is not as good as the tools of several famous brands in 10, I believe that through the efforts of the whole company, these are not problems.
Third, audience analysis.
Tourists are divided into several categories:
1, exhibitors
2. People from other industries
3. People in the glass industry
4. People in the industry who want to know about the market
For us, to accurately determine which kind of customers belong to, we need special observation ability. For every visiting guest, we make a backup of customer information in time, exchange business cards with business cards, and do not register business cards, which is convenient for future business contact of the company.
Fourth, product competitiveness.
Whether as "buying" or "selling", the key is the product. Even if customers have purchasing needs, but there are so many similar products in the market, how can we let customers buy our products, which needs to improve the competitiveness of our products. The competitiveness of products can be reflected in the design, popularity, quality and price of current products. The increase of market competitors represents a huge market. How to effectively seize the market is the theme that needs to be considered in the future.
Generally speaking, customers are quite satisfied with our products, including packaging design and quality. As for the price, since we are mainly engaged in trade at present, the choice of suppliers is very important if we want to have a competitive advantage in price, which is also the place that we must pay attention to when choosing suppliers in the later stage.
The most important thing is how to maintain old customers and increase new customers in the case of competitors. Improving the market share of our products is a problem that we can't ignore at this stage.
Verb (abbreviation of verb) exhibition effect
(1) appeared, which improved the visibility of the enterprise.
(2) Promote sales and business growth.
(3) Establish the confidence of employees.
Sixth, the shortcomings of the exhibition.
(1) booth design
As this exhibition is a 70-square-meter booth in cooperation with Dongguan Braun, the more conspicuous side is left to Braun, which also affects the sight of some visitors and indirectly affects the promotion of the company's brand.
(2) The clarity of the company's first promotional film is not enough. Because it is the first time to produce, the proportion of the video has not been adjusted well, which leads to the promotion effect of the promotional film not reaching the expectation. This will be improved at the exhibition next year.
(3) Staffing
Due to the wide variety of products in the company, involving the whole glass processing and production process, the new employees' understanding of product knowledge is not very thorough, and some professional problems can not be communicated and explained with customers in time and accurately, which is also worthy of attention in future work;
(4) product display
Because the arrangement order of the exhibits was planned before the exhibition, there was no actual research on the exhibition.
Because of the location, the probability of cutting products being inquired by customers is greatly reduced, and it has been greatly improved after changing the display order of exhibits in time.
(5) Exhibition gifts
Most manufacturers in this exhibition have gifts, and the gifts are also divided into several grades, which not only attracts visitors to be more willing to know product information, but also can meet big customers. If we have some good gifts, we can also promote future cooperation.
The above is my summary of this exhibition.
Generally speaking, through the efforts of all the staff, this exhibition is relatively smooth, and the company's brand has also been well promoted. At the exhibition, I learned something I didn't learn before, and gained a new understanding of the glass industry. I realized that a company needs the cooperation and mutual help of all employees if it wants to operate healthily and orderly.
In the future work, I will further improve my professional knowledge and sales negotiation skills, maintain good relations with my colleagues, grow together with the company and witness the rise of China Bole!
Regarding the post-exhibition planning, the specific itinerary will be consistent with the 20xx work plan, and the business trip will be adjusted according to the specific customer situation. I won't go into details there!
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