Is Luoshan Xindu International Hotel in Xinyang, Henan a five-star hotel?

The room area is really five-star, but the equipment and service are quite impossible. Remember, it's quite.

1 1 year opened, so far, nothing has been decorated. Things are old, really old, and there are bumps all over the corners. There are many smoke holes in the carpet.

Several rooms have been opened, and one room is still fragrant. It was definitely used to cover up the smell before.

I live on the fourth floor and go in for more than an hour. Central air conditioning can't blow hot rooms, 17 degrees blows to 22 degrees. Yes, it was over an hour.

And then I couldn't wait. The bath water was on for 10 minutes, but the hot water didn't come out.

There is no wifi. I asked the front desk that only 198 had wifi ... I knelt down in an instant, which was awesome. I said we can help you, but you need to pay a deposit of 100 before we can provide you with a Wi-Fi sleeper. Isn't this the service that should be provided?

After that, I really couldn't stand the request to change rooms. In other words, we let the engineering department handle it for you. The engineering department came over and said that we just need to put more 48-degree hot water here. If air conditioning is used, 22 degrees is the normal temperature.

Can't accept the request for room change, the front desk is better. You can change rooms, but you have to pay the cleaning fee. I was so angry that I didn't even tell them. I asked the floor attendant to tell me to hang me aside, and then I promised to change my room "for free" after repeated requests! After our two rooms went down, people said: I only said to transfer one room, not two rooms! I was so angry that I just wanted to call names, then I really got angry and finally asked for instructions. It's really unpleasant for the so-called leader to change rooms for us. All the unpleasant roots are in the communication and reception ability of the front desk! And their awesome attitude.