What information do hotel leaders need to know?

Prepare the materials before joining the tour, the ground connection should prepare the necessary materials, and bring the reception plan (tour list, schedule, opinion list and agreement list), settlement voucher (scenic spot tickets, room list and meal list), tour guide card, social flag, microphone and stop sign. When filling in various settlement vouchers, the specific number of people must be consistent with the actual number of people in the group.

Introduce the hotel: the location, name, star standard and the use of main facilities of the hotel. , the time required to arrive at the hotel. Check-in procedures and precautions (vaccination) announce the activities of the day and the next day, such as early arrival time, breakfast time and assembly time. Arrive at the hotel reception desk and assist in check-in procedures. Please ask the tour leader to issue the room card and know the room numbers of the tour leader and the escort. Tell the tour leader and the escort your contact information. In order to contact the bath time when the hotel stores valuables, the access control time of the hotel, the location of the hotel restaurant, the slip of disposable slippers, towels and hotel settings, remind guests to go together when they go out at night, and bring the contact information of the hotel and the location of nearby shops. Tour guides should contact the hotel in advance after the guests check in to help them solve various problems. The tour guide must leave after the guests have settled down and leave contact information when leaving.