What department does the hotel duty manager belong to?

It belongs to the front office. According to the website of the property manager, the hotel manager on duty belongs to the front office department, responsible for receiving complaints from guests, helping them solve problems, and dealing with problems belongs to the post of communication and coordination. As one of the popular occupations, hotel manager is not difficult to join the hotel industry and develop gradually if he has a strong interest in the hotel industry, is familiar with the hotel management workflow and management norms, and has a strong ability of organization, management and coordination and a certain sense of service.