What does a duty manager do?

Refers to managers who are responsible for overall tasks such as daily work management, problem handling and troubleshooting of a certain department.

Manage the daily operations of the store to ensure smooth store operations. Specify daily store sales targets and track target achievement by shift. Check whether the materials in the store are complete, ensure that the raw materials required for the products are complete, ensure that there are enough raw materials for product production, and ensure continuous supply. Record store losses and control store costs. Reasonably arrange personnel position allocation. Confirm the product promotion plan so that the suggestive sales at the front desk can produce better results. Collect customer feedback and take improvement actions based on opportunities.

Work content: Formulate hotel business plans and operating policies, and organize their implementation after being determined by the group company or the board of directors; formulate and organize the implementation of market development plans, regularly analyze the operation and management status and market development situation, and conduct in-depth research on competitors' continuous Change competitive strategies and accurately grasp market dynamics; regularly analyze financial status, control various expense indicators and production service costs; review and issue documents issued in the name of the hotel; handle major hotel emergencies; preside over the hotel's basic team building and standardize internal management , formulate the hotel's internal management organization establishment plan and basic management system; decide on personnel transfers for middle and senior management positions, and supervise, guide, reward and punish the work of middle and senior management positions.