Traditional Culture Encyclopedia - Hotel franchise - Is the front desk complicated or the cashier complicated?

Is the front desk complicated or the cashier complicated?

Hotel front desk is more complicated. The front desk of the hotel needs to handle the guest reservation information from different channels, including telephone reservation and online reservation. To ensure the accurate recording of the guest's check-in information, it is also necessary to deal with the various needs and problems of the guests, such as arranging trips, providing travel suggestions and solving guest complaints. The cashier in the hotel has a simple job and is only responsible for collecting money.