Traditional Culture Encyclopedia - Hotel franchise - What does a two-star hotel look like? Are there pictures?

What does a two-star hotel look like? Are there pictures?

Two stars (evaluated based on the star rating of tourist hotels)

6.2.1 The layout of the hotel is basically reasonable and convenient for guests to carry out normal activities in the hotel.

6.2.2 Public information graphic symbols comply with GB/T10001.1 and GB/T10001.2.

6.2.3 There are heating and cooling equipment adapted to the local climate, and all areas are well ventilated.

6.2.4 Facilities and equipment are well maintained and clean, hygienic and effective.

6.2.5 Various instructions and service texts should at least be expressed in standardized Chinese and English simultaneously.

6.2.6 Ability to provide services in English.

6.2.7 Front Office

a. There is a front office and general service desk that are suitable for the scale and star rating of the hotel;

b. General Service Desk It is located in a prominent position in the front hall, with decoration, good lighting, and signs in Chinese and English; the front hall reception staff provides reception, inquiry, checkout and message services in Mandarin 24 hours a day;

c. Provides fax service;

d. The main service desk provides promotional materials for hotel services, room price lists, introductions to local tourist attractions (spots), tourist traffic maps, newspapers and periodicals, and major transportation timetables;

e . There are luggage trolleys and luggage entry and exit services are provided;

f. Small luggage storage services are provided;

g. Management staff are on duty 24 hours a day;

h. Provide a resting place for guests.

6.2.8 Guest Rooms

a. There are at least 20 guest rooms (sets) available for rent;

b. The door lock is a hidden lock and has an anti-theft device. , emergency evacuation diagrams and relevant instructions are posted in prominent places;

c. Well-decorated, with supporting furniture such as upholstered beds, tables, chairs, bedside tables, etc., and good lighting;

d. At least 75 guest rooms have bathrooms equipped with toilet bowls, basins, showers or bathtubs (with shower curtains). There are separate public toilets for men and women on the floors without bathrooms in the guest rooms, as well as separate public bathrooms for men and women, separate for guests, equipped with shower curtains. Effective anti-slip measures are taken to provide cold water 24 hours a day and hot water 18 hours a day.

e. There is sufficient lighting and blackout curtains;

f. There is a convenient telephone, which can make international and domestic long-distance calls or use prepaid telecommunications cards, and is equipped with There are instructions for use;

g. There is a color TV with clear picture and sound quality;

h. There are anti-noise and sound insulation measures;

i. There is a hotel. Service guide, price list, guest instructions;

j. Equipped with at least two specifications of power sockets;

k. Guest rooms and bathrooms are fully tidied up once a day, daily or upon request Request the replacement of sheets, quilts and pillowcases;

l. Provide laundry service;

m. Provide hot and cold drinking water 24 hours a day.

6.2.9 Catering

a. There is a dining area with sufficient lighting, complete with tables, chairs, tableware, and lighting fixtures;

b. Able to provide breakfast service;

c. Provide meal delivery services upon guest request;

d. Keep the catering production area and utensils clean, tidy and hygienic;

6.2.10 Public** *Area

a. Provide return line or parking lot;

b. Buildings with 4 floors or above have guest elevators;

c. There are public telephones and local telephone directories;

d. There are public toilets for men and women respectively;

e. Sell stamps, send letters, and Sells daily necessities for travel;

f. Has emergency lighting.

g. The corridor walls are clean and decorated, with sufficient light 24 hours a day and no obstacles. Emergency exits and other signs are clearly marked and located reasonably.

For reference