The hotel air conditioner leaks. Hotel responsibility

Legal analysis: The hotel should take full responsibility for air-conditioning leakage. Specific compensation matters can be negotiated between the hotel and the guests, and the guests who fail to reach an agreement can complain to the consumer association.

Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests. Disputes between consumers and business operators on consumers' rights and interests can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.