Traditional Culture Encyclopedia - Hotel franchise - How to complain about big data calls?
How to complain about big data calls?
Complaints about consumer disputes should be submitted to the consumers' association:
1. Direct online complaints;
2. Complain directly to the Consumer Protection Committee;
3. Call 123 15, the national hotline, with 24-hour service, manual service from 9 am to 9 pm, and recording complaints from 9 pm to 9 am the next day.
The behavior of big data calling is called "big data killing", which means that Internet merchants use big data technology to deeply analyze their own user data information, classify the analyzed customer consumption habits, and then carry out targeted "price discrimination" on old users. From the perspective of the network platform, "killing" is not so much a precise deception with the help of big data as a "gamble" with its own reputation. Qunar. com Com and its parent company Ctrip. Com was once required to be rectified by Shenzhen Consumers Association because of the problem of "killing big data". "Killing cooked food" not only failed to win "profit", but also plunged itself into the whirlpool of public opinion and was criticized by all walks of life.
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