Traditional Culture Encyclopedia - Hotel franchise - Compensation for injuries caused by the hotel.
Compensation for injuries caused by the hotel.
1, it is necessary to distinguish whether the hotel is liable for compensation. That's what caused the guests to fall.
2. If it is caused by unsafe hotel facilities, the hotel needs to bear corresponding responsibilities.
In principle, the hotel is not responsible if the guest is careless. If both parties are at fault, they shall bear the responsibility according to the proportion of fault, and the specific division shall be determined by both parties through consultation. If negotiation fails, they can bring a lawsuit to the court.
Guests claim compensation from the hotel to prove that the hotel is at fault.
According to the actual situation, judge the size of the fault and bear the corresponding responsibility. The hotel fails to fulfill its security obligations within the scope. If a customer falls and is injured due to wet ground, the consumer shall bear the personal safety responsibility. If the consumer is at fault, the responsibility may be appropriately reduced.
According to the proportion of fault, it depends on who caused the guest to fall. If it's the hotel, the hotel needs compensation. If it is due to the guest's own reasons, the hotel does not need compensation. If there are both hotel reasons and guest reasons, according to the fault ratio, under normal circumstances, the guest who slipped will bear 30% to 40% of the responsibility.
Legal basis: Article 1 198 of the Civil Code of People's Republic of China (PRC). Operators, managers or organizers of mass activities in hotels, shopping malls, banks, stations, airports, stadiums, entertainment places and other business places shall bear tort liability if they fail to fulfill their security obligations and cause damage to others.
If the behavior of a third party causes damage to others, the third party shall bear the tort liability. If the campers, managers or organizers fail to fulfill their security obligations, they shall bear corresponding supplementary responsibilities. Operators, managers or organizers may claim compensation from a third party after assuming supplementary responsibilities.
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