I booked a hotel in Ctrip, and cancelled several orders because of network congestion. Now I finally confirmed an order. Can you confirm it as soon as possible?

Hello, Ctrip needs hotel confirmation before it can give you confirmation. This will take some time, please be patient. Generally speaking:

1. Domestic orders: for those who check in on the same day, they are generally confirmed within 1 hour after the order is submitted; The next day's check-in is generally confirmed within 2 hours after the order is submitted.

2. Hong Kong and Macao orders: working hours: check-in on the same day, usually within 3 hours after submitting the order; The next day's check-in is generally confirmed within 4 hours after submitting the order; Non-working hours are generally confirmed within 24 hours after the order is submitted.

3. Overseas orders: confirmed within the next working day at the latest. If you are in a hurry to confirm, I suggest you call1010-6666 *1,and the hotel reservation specialist will try to hurry it up for you.