Traditional Culture Encyclopedia - Hotel franchise - What do you mean, open the bed?

What do you mean, open the bed?

Most rooms in star-rated hotels are western-style beds with bedspreads. At the same time, blankets are also wrapped in sheets. When turning on the turndown bed, the service staff will remove the bedspread, and the blankets and sheets will be opened at an angle of almost 30 degrees, which is more convenient for guests to fall asleep.

High-end star-rated hotels have good services, and hotels usually provide professional services. These services make it more convenient for people to stay and experience the high-end living experience, which is also the famous place for star-rated hotels. Usually, hotels will arrange related rooms according to different people's occupancy needs, which is more convenient for people to stay and more comfortable for people to live.

In the original star-rated hotels, western-style beds were usually made, with bedspreads and blankets wrapped in sheets. Opening the bed at night means that the waiter lifts the bedspread above, and then opens an angle of 35 ~45 degrees between the blanket above and the sheets above to facilitate the guests to sleep.

The central content of hotel turndown service is to turn on the bed. According to the different types of rooms, the hotel regulations are different. Among them, the problem that often bothers employees is which bed to open in the standard room. Under normal circumstances, the hotel stipulates that when guests check in for the first time, they should open a standard room with a bed near the bathroom without knowing their preferences. The main reason is that the position of this bed is relatively private, and it is basically invisible when you open the door from the outside. This book is beyond reproach, but not all the guests like sleeping in this bed. For example, some guests like to watch TV, and many hotels' TVs are directly opposite the bed by the window, so many guests like to sleep in the bed by the window, which makes the night bed service that employees have worked hard to complete useless.

condition

The quality of turndown service largely reflects the hotel's thoughts and service quality to its guests. Perfect turndown service can not only bring you a "good night's sleep", but also increase your sense of identity with the hotel brand. But today, the turndown service is not only as simple as pulling the quilt at a 30-degree angle, but also covers all the audio-visual feelings of the guests at night: the cleanliness of the room, the coordination of lighting, the use of curtains, the choice of pillows, the greetings of sleeping at night, and the intentions of small gifts ... The turndown service usually starts at 5: 30 or 6 pm or is carried out according to the requirements of the guests, and is usually completed before 9 pm.