Traditional Culture Encyclopedia - Hotel franchise - Responsibilities of real estate front desk reception
Responsibilities of real estate front desk reception
2. Responsible for sending and receiving letters, documents and express delivery;
3. Responsible for the layout of the meeting room and the reception of the meeting. According to the use requirements of the meeting room, arrange the meeting room in advance and be responsible for the service of tea and other items during the period;
4, responsible for maintaining a good office environment, including doors and windows, water and electricity inspection;
5. Other tasks assigned by company leaders.
Responsibilities of real estate receptionist 2 1. Care about customers and potential customers, create a feeling of being at home for them, and improve customer satisfaction and loyalty.
2. Determine customer needs and arrange appropriate Porsche employees, products and services accordingly.
3. Ensure that the welcome and communication procedures conform to Porsche standards and requirements.
4. Excellent and rapid communication between customers/potential customers and relevant personnel.
5. Make full use of tools provided by Porsche or dealers, such as telephone system.
6. Keep the reception area and facilities clean and tidy, including drinks, newspapers, magazines and other leisure and entertainment media.
7. Assist colleagues in management.
8. Submit the activity and customer tracking report to the dealer management.
Responsibilities of real estate receptionist: 3 1, responsible for answering telephone calls, seeing guests off, etc.
2, responsible for the delivery and inspection of express delivery;
3. Responsible for the subscription of newspapers and periodicals and the distribution of daily newspapers and periodicals;
4. Responsible for daily meeting reservation, meeting room equipment inspection and meeting data management;
5, responsible for the reception of important meetings;
6. Assist the administrative supervisor to do relevant administrative affairs;
Real estate receptionist. Responsibility 4 1. Responsible for administrative management.
1. Be responsible for the collection, storage and inventory of company gifts and materials, and assist in the procurement, distribution and management of various fixed assets, company gifts and trade union benefits.
2. Assist in the management of dormitory and company canteen to ensure the dining situation of employees.
Second, responsible for the front desk management.
1, responsible for the reception of visitors, telephone transfer, message recording, etc.
2. Be responsible for the management of conference rooms and conference equipment, prepare for daily meetings and provide basic conference services.
3. Be responsible for sending, receiving, registering and circulating documents, letters and faxes of the company.
4. Be responsible for booking air tickets for employees on business trips, contacting the pick-up and drop-off, and confirming the hotel reservation of the other party. Assist in the preparation of reception for guests from different places.
5, office daily affairs management, to ensure the normal operation of office equipment, fault timely treatment and repair, the implementation of office 5S management.
6. Responsible for the registration and borrowing of books and articles, the subscription, sending and receiving and sorting of newspapers and periodicals, the integration and distribution of office supplies, and the assembly and filing management of various keys in the office.
Three. Assist employees to consult in the early stage of annual physical examination and implement security work.
Four. Assist in the organization, management and work of various activities of the company.
Five, to assist the construction of corporate culture and publicity work and cooperate with the specific implementation of trade unions and league organizations.
Six, complete other tasks assigned by the leadership.
Responsibilities of the front desk of real estate 5 1, answering the front desk service hotline and telephone transfer, making telephone consultation, carefully recording important matters and conveying them to relevant personnel;
2. Reception, basic consultation and introduction of visiting customers, strict implementation of the company's reception service specifications, and good manners;
3. Information upload and release and meeting notice;
4. Layout and service of venues.
Responsibilities of real estate receptionist 6 1. Implementation of various services of concierge desk in shopping center;
2. Be responsible for the concierge reception in the designated area, provide guidance, assistance, consultation and other services for customers, and handle customer complaints;
3. During large-scale publicity and promotion activities, obey the arrangement of superiors and assist relevant departments in on-site management;
4. Do a good job in online customer maintenance, answer questions and guide consumption of goods and various problems in the three pavilions, and do a good job in online publicity of various activities.
5. Maintain and manage all customer service supplies, facilities and electronic tools in the concierge and service area;
6. Maintain good gfd, standard hairstyle, bright leather shoes and neat uniform when on duty.
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