Specific procedures or operating standards for the hotel to show guests around the room.

Responsibilities of Reception Commissioner: 1. Obey the leadership of the front desk reception supervisor and provide first-class reception services for guests in accordance with the prescribed procedures and standards. 2. Be responsible for the registration, reception and introduction of visitors and guests, and shut out irrelevant personnel or assist security guards in handling them. 3. Be familiar with the general situation of the company, be able to answer the general questions raised by the guests and provide regular non-confidential information. 4. Be responsible for receiving and forwarding telephone calls, emails and letters. Do a good job of recording, sorting and filing work information. 5. Be responsible for the distribution of company documents and notices, and keep distribution records. 6. Cooperate with the reception supervisor to print, copy and write some documents. 7. Responsible for managing the cleaning and maintenance of office supplies and office equipment at the front desk. 8. Keep the front desk area clean and tidy, and carry out daily maintenance and maintenance of newspapers, magazines and bonsai plants in this area. 9. Implement the company attendance system. Be responsible for staff attendance summary, going out to register, and supervising staff to swipe their cards 10. Responsible for booking air tickets, train tickets, rooms, etc. for employees. Go on a business trip and register for travel itinerary and contact 1 1. Report all kinds of problems in the work in time and put forward suggestions for improvement 12. Complete other or temporary work assigned by the leader.