Emergency plan for hotel power failure

Emergency plan for hotel power failure

In our daily study, work or life, we sometimes encounter some unexpected events. In order to reduce the losses caused by accidents, it is often necessary to make emergency plans in advance. What formats should I pay attention to when writing emergency plans? The following is my hotel power outage emergency plan. Welcome to read the collection.

Emergency plan for hotel power failure 1 1. Maintain order at the scene.

1. The waiter should keep calm, maintain the order at the scene and stabilize the mood of the guests.

2. Apologize to the guests, and at the same time pay close attention to the situation of the venue to prevent all kinds of accidents.

3. Provide spare lighting equipment for guests.

Second, notify the foreman and engineering department.

1. Report the details of the power outage to the foreman, including the number of people in the venue, the mood of the guests and the emergency measures taken.

2. Report the power failure to the engineering department and ask it to be repaired immediately.

Third, take corresponding measures according to the estimated power outage time.

1. If the power can be restored in a short time, the guests can stay in their original positions, and keep the order in the venue before the lights are restored to avoid finding all kinds of accidents.

2. If the power supply cannot be restored in a short time, guests can be guided to leave the scene of the accident safely, and during this period, attention should be paid to avoiding accidents such as bumping, falling or losing items.

3. Apologize to the guests again for the unexpected power failure.

Fourth, deal with the unpaid fees of guests.

1. The waiter gives the unpaid bill to the foreman, who is responsible for collecting the unpaid account.

2. The foreman will inform the cashier at the front desk of the bill to prevent the phenomenon of running the bill now.

3. In the process of collecting money, the foreman can reduce the guest's account as appropriate within the scope authorized by the superior.

5. Record the accident in detail in the duty log.

Emergency plan for hotel power outage 2 1, water cut:

1) First, find out the reason of water stoppage, and determine whether it is the water supply problem of the water supply company or the water supply equipment of the hotel;

2) If the water supply company stops supplying water, it shall immediately notify the foreman and supervisor;

3) Get in touch with relevant units in time to determine the time and time of water stoppage, so that the management can make corresponding decisions;

4) Maintenance personnel are on duty in the water pump room, and pay close attention to the water level of the water tank and the operation of the equipment; Do a good job of guest explanation and temporary water supply arrangement;

5) Inform the foreman and supervisor, and get in touch with equipment suppliers and maintenance units to explain the causes of equipment failure and the location and degree of damage.

6) Organize personnel to prepare materials in time in advance, and take corresponding measures immediately after receiving instructions from superiors to ensure the normal operation of the hotel.

2. Power failure:

1) If the external network is out of power, immediately contact the power supply department to confirm the nature of the power outage;

2) Immediately report to the hotel foreman and supervisor;

3) Maintenance personnel should arrive at the front desk in time and contact the elevator with walkie-talkie to confirm whether the elevator is closed. If the elevator is closed, it shall be operated according to the working procedure of elevator fault release;

4) Maintenance personnel should bring communication tools, maintenance tools, emergency lighting, pump room, elevator room, power distribution room, lobby and other key parts, and inform the front desk of their position at any time to ensure smooth communication;

5) Cut off the switches of each branch of the power distribution cabinet to prevent equipment and personal injury caused by sudden calls; In case of power failure due to power distribution failure in the hotel, find out the fault location and causes, disconnect the power supply of the faulty equipment, restore the power supply of the non-fault location, and reduce the affected area;

6) Protect the site, take appropriate measures, report in time and contact relevant units;

7) After troubleshooting, the power supply can only be restored after the equipment is normal, and the operation of the inspection equipment should be strengthened;

8) Illegal operation is strictly prohibited, and important equipment must be handled by professionals.

Emergency plan for hotel power outage 3 I. Accident power outage

1, emergency power outage refers to the power outage caused by an accident on the external power supply line. This kind of power outage can be divided into two types: large-area power outage and instantaneous flash.

2. Due to the unexpected power failure, the situation is generally urgent, which requires the coordination of all departments.

3. The power distribution personnel on duty should ask the power supply department for the reason of the power outage as soon as possible after discovering the power outage, and inform the assistant manager of the lobby in time. At night, the hotel duty manager, department manager and related duty posts should be informed.

4, find out the reason, take immediate measures to determine the case.

(1) If the power failure caused by a serious accident cannot be resumed immediately, the operation must be stopped immediately as planned, and the standby line conversion and delivery should be handled.

(2) Instantaneous flashover power failure is an instantaneous voltage loss caused by a small fault without tripping. In this case of power failure, the high and low voltage distribution cabinets resume power transmission according to the normal power transmission process, which is the same as changing lines.

(3) After power transmission, make a phone call to ask the cause of flashover fault, and register the handover in the work log after knowing the details.

5. The power supply has been stopped for more than two consecutive times. After the power supply department finds out the reason, according to the operation of the hotel, the standby line is switched and the dedicated line is restored.

When the electrical system of the building fails, resulting in power failure of the lighting system and power system of the building, the elevator is forced to stop running. At this point, the maintenance personnel should immediately rush to the scene to take measures, and contact the monitoring room to find out the location of all elevators and whether there are trapped people.

Emergency treatment of hotel power failure;

When there is a sudden power failure, the hotel management personnel start the emergency lighting system, broadcast warm tips, take countermeasures according to the tips, and obey the arrangement of the on-site staff, so as not to run around and crowd. Especially don't panic, so as not to cause a stampede accident.

1, after receiving or discovering the power failure, the power distribution personnel on duty immediately went to the scene of the accident to determine the cause of the accident, the power failure area caused by the accident and the affected area.

2. If the power outage area has little impact, the user department should be informed in time to make emergency preparations after the power outage.

3. If the power outage area is large, it should be reported to the department, the user department and the assistant manager of the lobby in time. If there is any problem at night, the manager on duty should be informed in time, and the reasons for power failure, affected areas, treatment and emergency measures should be explained in detail.

4. Immediately deal with the accident site, first determine the fault point, and disconnect the fault point to minimize the fault range and reduce the impact on the business area.

5. Temporary lines should be taken as far as possible to ensure the power supply of the business area and necessary equipment.

6. Communicate the accident handling situation with the user department in time, explain the progress of accident handling, and let the user department make all kinds of emergency preparations.

7. After the accident is handled, it is necessary to restore power consumption in time, and notify the department, user department, night shift manager and related positions.

8. After the power supply is normal, the accident point should be supervised and tracked to prevent the failure from happening again.

9. After the accident is handled and the operation is normal, analyze and summarize the cause of the accident, find out the cause of the failure, carry out relevant transformation on the equipment or line from the perspective of management and even file.

Second, the planned power outage

1, planned power outage refers to the planned maintenance of the line by the power supply department. Two days before the scheduled maintenance, notify the user department to handle the working ticket at the power supply department.

2. After receiving the notice, the duty room should immediately report to the department leader and notify the hotel leader. Notify all departments in writing of the detailed power outage time, make all preparations and explain to the guests.

3. Inform all departments that the planned power outage can automatically switch two power supply lines, which takes 3 seconds, and all departments of the hotel should make all preparations within these 3 seconds.

4. All departments planning power outage should do a good job of explaining the guests, park the elevator on the first floor and turn off the computer in advance.

5. After the power failure, the engineering department will convert the line according to the regulations. After the conversion, the power will be sent to the low-voltage distribution room of the hotel and to the distribution room on the first floor. After delivery, call to inquire about the power supply situation of various departments and posts.

6. After the power supply is normal, check the water level of the negative water supply equipment on the second floor, the low-voltage distribution room and the water tank on the seventeenth floor, and register the inspection on the inspection record after the inspection.

7. After the completion of the whole power supply process, register the operation time, steps and personnel files in detail in the work log.

Third, the elevator power failure emergency treatment

Power failure will cause the fire protection system to alarm, which will cause the elevator to stop running. Firefighters will quickly find out the location and number of alarm points and call the security personnel on duty to go to the scene to check. As a passenger, you should keep calm and keep in touch with the outside world by telephone. Rescuers should carefully open the outer door according to the instructions of the floor light, and cut off the power supply of the faulty elevator before rescuing the trapped people.

(1) When there is a power outage in the building, the elevator maintenance personnel should arrive at the monitoring room with emergency lighting equipment at the first time to check the elevator position.

(2) When the elevator maintenance personnel arrive at the elevator floor, they must first determine the exact location of the elevator and judge whether they can release people.

(3) When the elevator is more than 80 cm above the ground, you can't let people go, and you need to turn to the flat position to let people go.

(4) When judging that the elevator position can't let people go, comfort the passengers: "Please wait patiently, you are safest in the car".

⑤ When the trapped person is released, residents should be guided to leave the building through the safe passage.

⑥ Elevator maintenance personnel should go to the machine room to cut off the total power supply of all elevators to prevent the heavy current from impacting the electronic board after the elevator is restored.

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