Traditional Culture Encyclopedia - Hotel franchise - What is the difference between hotel duty manager and eod?
What is the difference between hotel duty manager and eod?
1. Different meanings
Duty manager: generally refers to the representative who is designated as the general manager within a specified time.
eod: The full name is end of day, which refers to the hotel night review.
2. Different responsibilities
Duty manager: Responsible for the hotel’s customer service and quality and ensuring guest safety.
eod: Responsible for reviewing the hotel's daily income, making reports to the boss, and going to work every night.
3. Different categories
Duty manager: belongs to hotel administrative supervision.
eod: Belongs to the hotel finance department.
4. Different compositions
Duty manager: mainly divided into administrative supervision, records and reports.
eod: Mainly divided into four parts, room revenue, catering (Chinese and Western food) revenue, conference revenue and recreation revenue review, production of hotel operating status "morning report" and related reports.
5. Different positions
Duty manager: During the day off, leaders at all levels of the hotel general manager’s office will conduct overall administrative supervision of the hotel’s overall operations, record and report emergencies immediately Request instructions for processing.
eod: Comprehensively and completely review the hotel's business income for the day to ensure hotel revenue and safeguard consumer interests, and summarize the daily accounts of various hotel departments.
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