Can I claim for poor hotel hygiene?

You can claim compensation for the poor sanitary conditions of the hotel. If an operator commits fraud in providing goods or services, it shall increase the compensation for the losses suffered by consumers as required, and the compensation amount shall be three times the price of the goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Articles and utensils provided by operators in public places to customers shall ensure hygiene and safety, and articles and utensils that can be reused shall be replaced by a customer, and shall be cleaned, disinfected and cleaned in accordance with relevant hygiene standards and requirements. Reuse of disposable articles and appliances is prohibited.

If you find health problems during your stay in hotels and restaurants, you can complain to the health and epidemic prevention station or the municipal health supervision office. Municipal health supervision institutions will strengthen supervision and inspection and supervision and sampling inspection, timely announce the test results, expose business units, impose administrative penalties and issue consumer warnings.

Legal basis: Article 36 of the Detailed Rules for the Implementation of the Regulations on Hygiene Management in Public Places.

In case of any of the following circumstances, the health and family planning administrative department of the local people's government at or above the county level shall order it to make corrections within a time limit, give it a warning and impose a fine of less than 2,000 yuan; If no correction is made within the time limit, resulting in the hygiene quality of public places not meeting the hygiene standards and requirements, a fine of more than 2,000 yuan and less than 20,000 yuan shall be imposed; If the circumstances are serious, it may be ordered to suspend business for rectification according to law until the hygiene license is revoked:

(1) failing to carry out sanitary inspection on the air, microclimate, water quality, lighting, lighting, noise, consumer goods and appliances in public places in accordance with regulations;

(2) Failing to clean, disinfect or clean the articles and appliances of customers, or reusing disposable articles and appliances.