Why do hotel guests ask the front desk to wake up?

This is the process and standard of wake-up call service.

After receiving the wake-up call, you should record the guest's room number and the required wake-up time in the wake-up book, and repeat the time requested by the guest again to avoid mistakes.

In addition, the night shift staff will concentrate all the wake-up calls on the shift book, and then enter the timed wake-up machine according to different times and requirements, and someone will check it.