What's the difference between hotel service personnel receiving business guests and holiday guests?

The main differences between hotel service personnel receiving business guests and holiday guests are as follows:

1. Different needs: The needs of business guests for hotels mainly focus on fast and efficient services, such as when and where to check in and check out, and how to use high-speed Internet services. At the same time, business guests also expect the hotel to be fully equipped with business meeting equipment. However, holiday guests pay more attention to the hotel's comfort and leisure and entertainment experience, such as beautiful environment, diversified entertainment facilities and high-quality catering services.

2. Different time: Business guests generally stay for a short time, usually ranging from a few days to a week. Relatively speaking, holiday guests usually choose a longer stay, which may last for weeks or even months.

3. Different payment methods: Business guests generally use corporate credit cards or pay room rates and other expenses in the form of personal reimbursement. However, holiday guests prefer to pay with their own credit cards or cash.

Generally speaking, hotel service personnel should consider their different needs and provide corresponding services when receiving business guests and holiday guests.